Welcome to your telehealth appointment at BJC Health. Enter our virtual waiting room by clicking on the button above. Your provider will be with your shortly.
If this is your first time, hope you find the resources listed below helpful.
Blanche shares some useful tips to ensure you get the most out of your telehealth session.
A good internet connection is required. Video consultations require good download and upload speeds (2 Mbps is preferable both ways). A back up internet option is great to have just in case the primary source fails. For some, tethering (connecting) their phone’s 4G network to their computer or device is the backup. Using a desktop computer or laptop is best. This should allow for the best video call experience. A web-camera, speakers and microphone are necessary too. These should be built in on many of the newer devices used these days. You can also buy these as accessories if you wanted to enhance the experience.
Continue to “start video call” and join the waiting room. This notifies your practitioner that you have entered. It may be helpful to also send your practitioner an email or message that you are running late. Feel free to also contact our reception team on 1300 252 698.
Your practitioner will send you a message whilst you are in the virtual waiting room on the healthdirect video call. Thank you for your patience.
Healthdirect video call was developed on behalf of the Australian Department of Health and various other state health jurisdictions. The healthdirect video call service follows the applicable Australian Government Information Security Manual for cyber security guidelines and safeguards privacy by leaving no digital footprint.
A video consultation uses less than half of the data compared to watching a YouTube video in High Definition. This equates to approximately 230MB on a mobile device, and 450MB on a PC for a 20 minute call, which is similar to Skype or FaceTime. Data use increases when there are more than two participants in the call.
No, you do not. It is all included in the price of the consultation.
Don’t worry, BJC’s reception team will contact you to sort this out.
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The Liftoff Card Tile Module also allows you to double the size of the card, like the one that you see here. These modules are built in a flexible column, allowing you to add more cards below. You can easily update the background images and hover text from the HubSpot page editor without doing any coding at all.
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Level 1, 17-21 Hunter Street,
Parramatta NSW 2150
Tel: +61 2 9890 7633
Fax: 02 98907655
Ground floor, 7 Help Street,
Chatswood NSW 2067
Tel: +61 2 9413 2979
Fax: 02 9413 3316
Suite 105, Level 1, 332-342 Oxford Street,
Bondi Junction NSW 2022
Tel: +61 2 9055 1790
Fax: 02 9169 3497
